Terms of Service

These Terms of Service govern your use of the Koola website and the purchase of products from our store. By accessing our website or purchasing from us, you agree to be bound by these terms.

Use of Our Website

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent or guardian.

• You will not use our products or services for any illegal or unauthorized purpose.

• You will not attempt to interfere with the security or operation of the website.

We reserve the right to refuse service to anyone for any reason at any time.

Product Information

We aim to ensure that all product descriptions, images, and prices on our website are accurate. However, we do not guarantee that all information is completely error-free.

We reserve the right to:

• Correct any errors or inaccuracies

• Change or update product information without prior notice

• Limit the quantities of any products available for purchase

Pricing and Payments

All prices listed on our website are in Australian Dollars (AUD) unless otherwise stated.

Payments are processed securely through trusted third-party payment providers. We do not store your full payment details.

Shipping and Delivery

Shipping times are estimates only and may vary depending on your location and shipping provider. We are not responsible for delays caused by carriers or unforeseen circumstances.

Returns and Refunds

Our Return & Refund Policy outlines the conditions for returns and refunds. By purchasing from our store, you agree to that policy.

Customers may also have rights under the Australian Consumer Law, which cannot be excluded by these terms.

Limitation of Liability

To the extent permitted by law, Koola will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these Terms excludes rights available under the Australian Consumer Law.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately once posted on this page.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@koola.com.au